THE ROLE OF INTERCULTURAL EDUCATION IN DEVELOPING HIGHQUALITY HUMAN RESOURCES IN CONTEMPORARY VIETNAM

Abstract

In the context of globalization and the Fourth Industrial Revolution, developing high-quality human resources with intercultural competence is crucial for Vietnam’s goal of becoming a developed nation by 2045. This study examines intercultural education’s role in enhancing Vietnam’s human resource competitiveness, addressing the gap between current workforce capabilities and international integration demands. Through qualitative analysis of policy documents, international frameworks, the study reveals significant fragmentation in Vietnam’s intercultural education across all levels. While policy documents aspire to develop “global citizens,” implementation lacks systematic frameworks, resources, and trained educators. Vietnamese students demonstrate positive intercultural attitudes but weak knowledge and skills, particularly in multicultural work environments. The research establishes that intercultural education directly develops cognitive flexibility, communication skills, and innovative capacity essential for high tech industries. Drawing from Singapore and South Korea’s successful models, the study proposes four integrated solutions: establishing a National Intercultural Competence Framework aligned with Byram’s model; embedding intercultural learning across curricula using UNESCO’s STEAM approach; implementing blended teacher development combining international exposure with online learning; and creating collaborative environments through industry and community partnerships. The research concludes that intercultural education represents a strategic imperative, not a peripheral concern, for Vietnam’s human resource development.